Your team's tools and workflows quietly cost them hours every week — slow screens, dead ends, errors no one reports. Hindsight records the full experience — screen replay plus complete browser telemetry — and uses AI to pinpoint exactly where the work goes wrong, what it costs, and how to fix it.
One-click Chrome extension · For Product, Ops & IT teams · Consent-first & privacy-respecting
Employees adapt to broken tools in silence. They re-enter data, click around dead ends, wait on slow systems, and quietly give up on the parts that don't work. Managers feel the lost time but can't point to where it goes — so the same friction repeats, quarter after quarter.
The struggle happens between the apps, in the moments no dashboard captures. By the time it's a complaint, it's been costing you for months.
"I think the CRM is slow." Without evidence, fixes and retraining are guesswork — and the loudest voice wins, not the biggest problem.
New tools, new hires, same broken handoffs. Nothing measures whether a change actually reduced the friction.
A one-click Chrome extension records the full picture — screen replay plus complete browser telemetry: every click, navigation, console error, and network call — across every web app your team uses. No agents, no per-app integrations.
Hindsight flags the tells of a broken experience: rage clicks, dead clicks, errors, permission failures, and slow tools — no setup, no tagging.
Process mining reconstructs how work flows across apps and where it stalls — so you see the broken step, not just an isolated event.
Plain-English summaries tell you what happened and what blocked it. Ship a fix or a retrain, then watch the friction drop.
Watch exactly what happened, synced with complete browser telemetry — clicks, console errors, and network. The "show me" behind every number.
Rage clicks, dead clicks, errors, auth failures, and slow tools — surfaced and ranked automatically.
See how work really flows across apps, the common paths, and exactly where people get stuck.
Per-app reliability, where time is lost, data-entry effort, and clustered errors — ready for a standup.
AI reads the full telemetry and replay and explains, in plain English, exactly where the work broke — the step, the error, the cause — and how to fix it.
Know which tools are actually slowing your team down — and bring real data to the renewal conversation.
Active time, sessions, and error rate for every tool — so you know which to fix, where to retrain, and which to renegotiate at renewal.
Hindsight's AI reads the complete telemetry and screen replay for each case and writes a plain-English account of what the person was trying to do, exactly where it broke — the control, the error, the slow step — and a concrete suggestion to fix it and reproduce it. Friction you'd never spot by hand, explained for you.
Reads full telemetry + replay · Pinpoints the broken step · Suggests the fixFind the friction in your internal tools and workflows — and know what to fix first.
Stop guessing at tickets. See what actually broke and resolve it faster.
Hindsight exists to fix broken tools and workflows, so it's built to respect the people using them. Employees see a clear notice and can consent. Sensitive data is redacted. The focus is the work — where it's slow, where it fails — never a scorecard on individuals.
We're onboarding a small group of design partners. If your team lives in web apps all day, we'd love to show you the friction you can't currently see.
